Privacy & Security

Khalagar Privacy Policy —
Our commitment to protecting your information

Your personal information matters to us. This policy clearly explains how Khalagar collects, stores, and protects your data.

Last Updated: January 2026 SSL Secured

Security Overview

SSL 256-bit Encryption
No Sale of Data to Third Parties
Two-Step Verification
Right to Delete Your Information
Cookie control options
Regular Security Audits
Purpose of this policy

This Privacy Policy applies to all users of the Khalagar (khalagar.onl) platform. We respect your personal information and this document clearly sets out how it is handled. If you disagree with any part of this policy, please get in touch with us.

1 What information do we collect?

When you use the Khalagar platform, we collect two types of information — what you provide directly, and what is gathered automatically through your use of the platform.

Information you provide directly:

  • Name, Date of Birth & Gender
  • Email address and phone number
  • Residential address & country
  • National ID or passport details (collected during KYC verification)
  • Payment method details (bank account or mobile banking number)
  • Content of communications with the support team

Automatically Collected Data:

  • IP address and device type
  • Browser type & operating system
  • Time spent on each page of the platform
  • Gaming history and transaction records
  • Login time & location data
Data Minimization Policy

Khalagar collects only the information genuinely needed to provide its services. Unnecessary data is never requested, and any optional fields are clearly marked as such.

2 How is your information used?

Khalagar uses the information it collects solely for the following purposes:

  • Creating and managing your account
  • Identity Verification & Fraud Prevention
  • Deposit & Withdrawal Processing
  • Providing customer support and technical assistance
  • Sending bonus & promotional offers (with your consent)
  • Maintaining the security and integrity of the platform
  • Meeting legal and regulatory obligations
  • Analytics for service improvement
Marketing Communications

Khalagar only sends promotional emails or messages with your explicit consent, which you can withdraw at any time.

3 Data Storage & Protection

Khalagar uses industry-leading technical safeguards to keep your data secure. Our servers undergo regular security audits and are kept continuously up to date.

Our security measures include:

  • SSL/TLS 256-bit encryption — across all data transfers
  • Encrypted database storage
  • Two-Factor Authentication (2FA) Feature
  • Regular Penetration Testing
  • Intrusion Detection System (IDS)
  • Strict access controls — only authorized personnel may access user data

Regarding data retention: even after an account is closed, certain information may be retained for up to 5 years due to legal obligations. Any data that is no longer required beyond this period is securely deleted.

4 Who Is Your Information Shared With?

Khalagar never sells your personal data or shares it with unauthorized third parties. However, there are a limited number of situations where data may be shared:

Who Why Protection
Payment Providers Transaction Processing Encrypted, limited data
Game software providers Game management Anonymized ID
Government Authorities Legal obligations Restricted by legal order
KYC Verification Services Identity Verification Contractual confidentiality
Important

All third parties that Khalagar works with have signed confidentiality agreements and are required to uphold the same standard of data protection.

5 Cookie Policy

The Khalagar website stores cookies in your browser. Cookies are small text files that help make your experience smoother and more personalized.

Types of cookies we use:

  • Essential cookies: For login sessions and security — the platform cannot function without these.
  • Functional cookies: To remember your language preference and theme settings.
  • Analytics Cookies: To understand how the platform is used — fully anonymized.

You can manage or delete cookies through your browser settings. Keep in mind that disabling essential cookies may prevent login from working properly.

6 Your rights

You have several important rights over your personal data, all of which Khalagar fully respects:

Right to Access Your Information

You may request to view the information we hold about you.

Right to Correct Your Information

You may request corrections to any inaccurate or outdated information.

Right to Delete Your Information

After account closure, you may request deletion of your data beyond what is required by legal obligations.

Right to Data Portability

You may request a copy of your information in a machine-readable format.

Right to Object to Processing

You may object to your data being used for marketing purposes.

Right to Restriction

You may request that the processing of your data be restricted under certain circumstances.

To exercise your rights

To exercise any of the rights above, contact the Khalagar customer support team. We will do our best to respond within 30 days.

7 Privacy of Minors

Khalagar's services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a minor has registered an account in error, their guardian or our support team may contact us to have the account immediately closed and all collected data permanently deleted.

A note for parents

It is your responsibility to prevent children or teenagers in your household from accessing this platform. We recommend using parental control software.

8 Third-Party Services & Links

The Khalagar platform may integrate certain third-party services such as game providers, payment gateways, and analytics tools. Each of these third parties has its own privacy policy.

Khalagar's privacy policy does not apply to third-party services. It is the member's own responsibility to read the privacy policies of those services.

9 Managing AML & KYC Information

In compliance with international Anti-Money Laundering (AML) regulations, Khalagar verifies the identity of its members. Information collected during this process is held under special protection.

  • KYC information is used solely for verification and legal compliance purposes.
  • In the case of suspicious transactions, the relevant authorities may be notified as required by law.
  • KYC documents are stored in encrypted form with the highest level of security protection.

10 Policy Updates

Khalagar may update this Privacy Policy when necessary. If significant changes are made, you will be notified by email or via an on-platform notice.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly. The date of the most recent update will always be shown at the top of the page.

Contact

For any questions or concerns about this Privacy Policy, contact the Khalagar support team at [email protected]

Your data at Khalagar Security Measures

How we keep you protected — from both a technical and policy standpoint

End-to-end encryption

All data transmitted between your device and Khalagar's servers is protected by SSL 256-bit encryption. No third party in between can read this information.

Two-Factor Authentication

Enabling 2FA means a one-time code is required in addition to your password. Even if someone gets hold of your password, they still won't be able to access your account.

Regular Security Audits

Third-party cybersecurity experts conduct regular audits of Khalagar's systems. Any vulnerabilities identified are addressed promptly.

No Sale of Personal Information

Khalagar never sells your personal information to advertisers or third parties. This is a core commitment we stand by.

Data Deletion Options

After account closure, all your data is securely deleted beyond what is required by legal obligations. You may also request deletion at any time.

Cookie controls

You can manage cookies through your browser settings at any time. The option to disable non-essential cookies is always available.

🔐 ✅

Your data is completely secure with Khalagar

Read our Privacy Policy, then join now and enjoy gaming safely.

বাংলা